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You have 47 unanswered reviews.
Monday, September 22
9:00
Notification Center
Google MapsSun 11:40 PM
New 2-star review
Nice place, but my table was dirty and the waiter never came back to take our order.
Google MapsMon 8:12 AM
New 3-star review
Food was fine, but we waited 40 minutes and nobody told us about the delay.
Google MapsMon 7:50 AM
New 5-star review
amazing service from Rafa!! always super attentive and caring
Google MapsSun 9:03 PM
New 4-star review
Solid experience overall. Food came out fast and the place was spotless. We'll be back.
Google MapsSun 4:30 PM
New 5-star review
Mateo took great care of us and recommended some new handrolls
+10 more notifications
The biggest cause is a lack of time and everything else it takes to run your business.
We help you improve your business and sell more, using what your customers already say.
M
Mariana T.
Mateo served us wonderfully and the food was delicious
D
Dana P.
Food was fine, but we waited 40 minutes and nobody told us about the delay.
A
Arturo N.
Really tasty food, comfortable if you go with friends.
S
Sofía C.
amazing service from Rafa!! always super attentive and caring
S
Sarah M.
Best coffee in the area and the perfect spot to get work done. I'm a regular now.
G
George R.
Nice place, but my table was dirty and the waiter never came back to take our order.
D
Daniela O.
Mateo took great care of us and recommended some new handrolls
P
Paola V.
All very good, a place to have a good time and eat well
R
Rodrigo L.
Super quick with the dishes and excellent service from Emilio
J
James T.
Solid experience overall. Food came out fast and the place was spotless. We'll be back.
R
Ricardo H.
Toño thank you for the great service
H
Héctor B.
Everything was delicious, our waiter Toño, super attentive and excellent service, always checking if we needed anything
Team service18
"Mateo served us wonderfully and the food was delicious"
Food12
"Really tasty food, comfortable if you go with friends."
To improve6
"Food was fine, but we waited 40 minutes and nobody told us about the delay."
AlertComplaints about waiting went up.≈ $950 a month at stake
WinMateo shows up in 7 positive reviews.Copy a shout-out
Maybe you already do this, but it's inefficient and complicated.
Reading them one by one.
Running a paper loyalty card that is a hassle for your customers.
Westify does three things.
4to approve
12published this week
1
It helps you reply, so more people pick you.
2
It tells you what to improve.
3
It brings your customers back.
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New review on Googlenow
S
Sarah M.★★★★★
Best coffee in the area and the perfect spot to get work done. I'm a regular now.
Owner's reply, via WestifyThank you for your visit and for making us your spot to get work done, Sarah.
Real reviews, answered by Westify
Reviews and replies from restaurants in Mexico, translated from Spanish.
Mariana T.★★★★★
Mateo served us wonderfully and the food was delicious
Published replyHi Mariana, thank you for your visit and for your words about our team's service and the food.
Karina M.★★★★★
Good service, the food came out in good time, I'll be back 👏
Published replyKarina, thank you for your comments about the food and the service, and thank you very much for visiting our location.
Sofía C.★★★★★
amazing service from Rafa!! always super attentive and caring
Published replySofía, thank you for your visit and for pointing out our team's service during your experience.
Fernanda R.★★★★★
Everything perfect, I've been coming here for 7 years
Published replyFernanda, thank you so much for these seven years of visits and for all your steady support.
Héctor B.★★★★★
Everything was delicious, our waiter Toño, super attentive and excellent service, always checking if we needed anything
Published replyIt was a pleasure to serve you, and thank you for your comment about our team's service, Héctor.
Daniela O.★★★★★
Mateo took great care of us and recommended some new handrolls
Published replyDaniela, thank you for your comments about our team's service and the new handrolls.
Paola V.★★★★★
All very good, a place to have a good time and eat well
Published replyThank you for your comments about the food and the place, Paola.
Ricardo H.★★★★★
Toño thank you for the great service
Published replyThank you for your comments about the service you got from our team, Ricardo.
Rodrigo L.★★★★★
Super quick with the dishes and excellent service from Emilio
Published replyRodrigo, thank you for your visit and for your words about how quickly the dishes came out and our team's service.
Arturo N.★★★★★
Really tasty food, comfortable if you go with friends.
Published replyThank you for pointing out the food and the atmosphere for going out with friends, Arturo, and thank you very much for visiting our location.
Your loyalty card, on their phone.
It pings them when they walk by, and they come in.
It lives in Apple Wallet and Google Wallet.
The waiter scans it. Done.
1:58
Wallet+
Cedar Lane
Left1
HolderAna
Your rewardA dessert on the house
Stamps7 of 8
7/8
1:58
Google WalletA
Search Wallet
CCedar Lane
Stamp card
Stamps7 of 8
Left1
7/8
1:57
1:59
Ana7 of 8 stamps
Add stamp
★★★★★"We love coming here every time we visit Monterrey"Andrea B., real review, translated
Everything Westify does.
78/100
Westify Score
▲ 6 vs last month
Rating34/40
Replied16/20
New reviews14/20
What they say14/20
W
Your September reportWestify, October 1
4,210views
182calls
267website clicks
RecommendationWait times has shown up for 3 months: review the weekend shifts.
Your Westify Score and your monthly report.
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